Privacy policy
Last updated: 21/01/2025
At deClaramunt, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website and services. It also explains your rights under applicable laws, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States.
1. INFORMATION WE COLLECT
We collect personal information in two ways:
Personal Information Provided by You
When you interact with our services (e.g., signing up for our newsletter, making a purchase, or contacting us), you may provide us with personal data. This may include:
- Email addresses
- Phone numbers
- Names
- Billing addresses
- Debit/credit card numbers
We do not process sensitive personal information, such as health data, racial or ethnic information, political opinions, or religious beliefs, unless required by law.
Information Automatically Collected
We automatically collect certain technical data when you visit our website or use our services. This data may include:
- IP address
- Browser and device characteristics
- Operating system
- Language preferences
- Referring URLs
- Device name, country, and location
- Information about how and when you use our website
This data is primarily used for security, analytics, and improving our services. It is anonymized and does not identify you personally.
2. HOW WE USE YOUR INFORMATION
We use the personal data we collect for various purposes, including:
- To respond to inquiries and provide support
We process your information to address any inquiries and assist you with issues related to our services. - To process orders and payments
We use your information to fulfill and manage your orders, including payments, returns, and exchanges. - To request feedback
We may use your information to request feedback on our products and services. - To send marketing communications
With your consent, we may use your personal information to send promotional materials. You can opt-out of marketing emails at any time by following the unsubscribe link in the email or adjusting your preferences. - To deliver targeted advertising
We may use your information to deliver personalized ads tailored to your interests, location, and other factors. - To protect vital interests
In certain cases, we may process your information to protect your life or vital interests, such as in emergencies or to prevent harm.
3. SHARING YOUR INFORMATION
We do not sell your personal data. We may share your information with trusted third parties in the following situations:
Service providers
We may share your information with third-party service providers, such as payment processors, shipping companies, and email marketing platforms, to provide our services.
Legal obligations
We may disclose your information if required by law or to protect our rights.
Business transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner as part of the transaction.
4. COOKIES AND TRACKING
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve the functionality of our site.
You can manage your cookie preferences by:
- Accepting or rejecting non-essential cookies via our cookie banner.
- Adjusting your cookie settings directly in your browser.
For more details, please refer to our [Cookie Policy].
5. KEEPING YOUR INFORMATION SAFE
We have implemented appropriate security measures to protect your personal data. However, please note that no system is completely secure. While we strive to protect your information, the transmission of data over the Internet carries inherent risks, and we cannot guarantee the security of your personal data.
6. YOUR RIGHTS
As a user, you have certain rights regarding your personal data. These rights vary based on your location, and in some cases, we may be required to decline your request for legal reasons. Your rights include:
Right to access: You can request information about the personal data we process about you.
Right to rectification: You can request the correction of inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
Right to portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to the processing of your data in certain situations, including for marketing purposes.
Right to restrict processing: You can request the restriction of processing in certain circumstances.
Right not to be subject to automated decision-making: You can opt-out of automated decision-making, including profiling, that significantly affects you.
California Consumer Privacy Act (CCPA) Rights
If you are a resident of California, you have additional rights under the CCPA, including:
Right to know: You can request information about the categories of personal data we have collected and shared in the last 12 months.
Right to delete: You can request the deletion of your personal data, subject to certain exceptions.
Right to opt-out of the sale of personal data: We do not sell personal data. If this changes in the future, you will have the option to opt-out.
General Data Protection Regulation (GDPR) Rights (EU Residents)
If you are located in the European Union, you have additional rights under the GDPR, including:
Right to withdraw consent: If we process your data based on your consent, you can withdraw that consent at any time.
Right to complain: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
7. DATA RETENTION
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we will delete or anonymize your data.
8. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent changes. Continued use of our website after any updates signifies your acceptance of the updated policy.
9. CONTACT US
email: info@vinsclaramunt.cat
address:
ARGOS IBERIA, S.L.U.
Av. Via Augusta 15-25 Parc Empresarial Sant Cugat
08174 Sant Cugat del Vallès
NIF: ES B67063743